Also see our Disclaimer, General Conditions, Copyright © 2002.

St Ives Shopping Village has created this privacy statement to demonstrate our firm commitment to privacy. We understand the importance you attach to information that identifies you. We would like you to have full confidence in dealing with us, this Privacy Statement will tell you how we collect information when you visit our web site at www.stivesvillage.com.au and what we do with it.

In this Privacy Policy Statement the personally identifiable information will be referred to as “information”.

COLLECTION OF INFORMATION

We only collect information via our web site which is voluntary provided. For example, information is collected from web site via enquiry forms, product orders and/or subscription/member registrations.

When you submit an order or enquiry form, it will collect the information you voluntary provided, such as personal contact details, order and payment details.

In addition to the above, we may also collect the following information for statistical and security purposes:

  • the user’s IP (Internet Protocol) address
  • the date and time
  • the pages accessed and documents downloaded
  • the type of browser and operating system used.

Cookies are currently not being used on our web site.

Please note that our Internet Service Provider who hosts our web site on their computers may also collect information for analysis, research and auditing, and also backs up files for security. Please note, that this policy does not apply to the practices of companies we do not own or control.

ONLINE SURVEYS and CONTESTS

From time to time, we may conduct online surveys. Participation in these surveys is always voluntary. Such data is collected to improve our products and services. We may also offer contests that ask for some personal information. All such contests follow applicable gaming regulations. In such case, we will clearly post the rules and terms of the contest on our web site.

STORING INFORMATION

To ensure that records containing personal information are protected, we do not store such information on the web site, but directly sent to St Ives Shopping Village. Access to information is restricted to St Ives Shopping Village staff only. When the information is no longer required for the purposes for which it was collected it, is deleted. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases.

INFORMATION SHARING and DISCLOSURE

Your personal information will not be sold or rented to third parties. We will only send this information to other companies or people if:

  • We have your consent;
  • We need to share information in order to provide the product or service you requested;
  • We respond to subpoenas, court orders or legal process; or
  • We find that your actions have violated our web site security.

You may request access to your own personal information which in turn could be provided via mail, email or phone. You may also request your own personal information to be updated.

CHANGES TO PRIVACY POLICY

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

CONTACT US

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, email to info@stivesvillage.com.au.

 

ST IVES SHOPPING VILLAGE GIFT CARD – TERMS AND CONDITIONS 2014 

Redeemable at participating St Ives Shopping Village retailers via eftpos. Retail stores may elect not to accept the St Ives Shopping Village Gift Card at their discretion. The St Ives Shopping Village Gift Card is non-refundable and cannot be redeemed for cash. The Gift Card balance expires 12 months from date of issue. Treat this Gift Card like cash. Lost or stolen cards will not be replaced or returned. St Ives Shopping Village accepts no responsibility for the loss, theft or destruction of the Gift Card. It is up to the cardholder to use the full value within the validity period. Any unused balance will not be refunded or credited when the Gift Card expires. No change will be given. For enquiries regarding your St Ives Shopping Village Gift Card and further information on the Terms and Conditions, please call 1300 554 268.

 

 

Click to view our Disclaimer, General Conditions, Copyright © 2002.