St Ives Village has a ticketless parking system, based on number plate scanning technology. Parking is FREE for customers who visit for 3 hours or less, after that charges will apply (see below).
Customers may enter the car park multiple times during the day, there must be a 1 hour 15 minute gap between each time you exit and re-enter the car park, otherwise you will be charged as per the rate card below from 3 hours as the system recognises your first free 3 hour period has been used. If re-entering within the 1 hour and 15 minute window, we recommend you park in the external car parks to avoid incurring charges.
All underground carparks owned by St Ives Shopping Village being Blue (B2), Red (B1), Green (C) and Yellow (A) will be equipped with the ticketless technology. All open-air parking is controlled by Ku-ring-gai Council and variable time limits throughout the area apply.
How Does it Work?
The smart parking system is based on license plate recognition technology, no tickets are issued.
1. Stop at the entrance boom gate where your license plate will be scanned automatically by a camera.
2. The boom gate will open once the number plate has been captured.
1. Before returning to the vehicle you will need to go to the Automatic Pay Machine (APM) and enter your license plate number.
2. If you have stayed longer than 3 hours, the fee can be paid by either cash or credit card at the pay machine.
3. If your stay is under 3 hours, there is no need to visit a pay machine, you can proceed directly to the boom gate which will open automatically.
4. Proceed to the exit boom gate which will automatically open once the license plate has been scanned.
What are the Parking Rates*
0 – 3 hours Free
3 – 3.5 hours $5
3.5 – 4 hours $10
4 – 4.5 hours $20
4.5 – 5 hours $25
5 – 5.5 hours $30
5.5 – 6 hours $35
6-6.5 hours $40
7+ hours $50
Maximum Daily Rate $50
If you re-enter within 1 hour and 15 minutes you will be charged from 3 hours as per the rate card above. (The system recognises your first free 3 hour period has been used).
*Plus a credit card fee of 8c per transaction.
If you have an authorised disabled parking permit you will be entitled to all day parking free of charge. Authorised disability parking permit holders can register their permit and licence plate details at the Centre Management Office on Level 2. A limit of one car per permit holder will be allowed. Registration will be need to be renewed annually.
Electric Vehicle Charging
Electric Vehicle Charging System
We have partnered with Chargefox to provide two electric vehicle charging stations located in the Red Car Park (B1) for our customers’ use.
Vehicle charging is free for the first hour and subsequent time will be charged on a consumption basis of $0.25 per kilowatt hour. EV Charging at St Ives will be compatible for electric vehicles with both Type 1 and Type 2 sockets.
How do I charge my vehicle?
Instructions on how to use the system will be displayed at the EV Charging Bays.
- Download the Chargefox App on the App Store or Google Play
- Be sure to read and understand the Terms & Conditions of use
- Follow the instructions and start charging
Charging Bay Locations
The charging bays are located in the Red Car Park (B1), close to the Denley Lane entrance (off Mona Vale Road), adjacent to the ramp and disabled car spaces.
Click here to download the EV Charging FAQ’s
Where we’re located
Planning your visit to St Ives Shopping Village is easy! It’s convenient to travel here by car or public transport – with plenty of undercover parking spaces and a wide range of bus services.
When you get here
When you arrive at St Ives Shopping Village, in addition to our fantastic selection of retailers, you’ll also discover a wide range of services to make your visit and shopping easier than ever before. Our Village Concierge helps shoppers find everything they need, and offers a range of personalised assistance. Plus, whether you need to stop for a coffee, a snack or get the groceries done, you’ll have it all on hand with the Village’s excellent array of food and dining options.
How to get here
Arrive by car
It’s easy to travel to St Ives Shopping Village by car. We have plenty of undercover parking spaces with access from three points around the centre; Mona Vale Road, Village Green Parade and Denley Lane.
The Village offers plenty of undercover parking spaces with entry from Mona Vale Road, Village Green Parade or Denley Lane. If you would like assistance when you arrive or when returning to your car, our friendly Concierge team are more than happy to help you. If you know your arrival time and would like assistance, please call us in advance to let us know on 8422 4000. Or, visit our Concierge desk on level 2 near NAB to request assistance.
Arrive by public transport
Our easily accessible location means there are several buses in the region that will bring you directly to our door.
- 194 City – St Ives Village – St Ives Chase
- 195 Gordon Station – St Ives Village – St Ives Chase
- 196 Gordon Station – St Ives Village – Terrey Hills – Mona Vale
Click here for bus times and information.